Frequently Asked Questions (FAQ)
1️⃣ What does Swastik Enterprises do?
Swastik Enterprises supplies quality products and services across FMCG, Health & Care, and Hospitality sectors, catering to both individual and business customers.
2️⃣ Do you sell genuine products?
Yes. We provide 100% genuine and quality-checked products sourced from trusted manufacturers and suppliers.
3️⃣ Do you accept bulk or business orders?
Absolutely. We specialize in bulk and regular supply orders for businesses, hotels, hospitals, and retailers.
4️⃣ How can I place an order?
You can place an order by:
- Calling or WhatsApping us
- Submitting an inquiry through our website
- Visiting us directly (if applicable)
5️⃣ What payment methods do you accept?
We accept multiple payment options including advance payment, COD (if applicable), and bank transfer, based on mutual agreement.
6️⃣ What are your delivery timelines?
Delivery timelines depend on product availability and location. We always aim for timely and reliable delivery.
7️⃣ Do you offer returns or replacements?
Yes, returns or replacements are accepted only for damaged, defective, or incorrect products, reported within 24–48 hours of delivery.
8️⃣ Do you provide customized or special orders?
Yes, we handle customized and special requirements based on availability and order quantity.
9️⃣ Is my personal information safe?
Yes. Your data is protected as per our Privacy Policy, and we do not share your information without consent.
🔟 How can I contact customer support?
You can reach us via Call, WhatsApp, or Email during our business hours.